Privacy Policy

ONLINE PRIVACY POLICY & AGREEMENT
Effective Date: 12/03/2024

Profectus Professional Solutions (Profectus PS) values its users' privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect your personal information when you visit our website or use our online services.

Please note, Profectus PS is not a HIPAA-covered entity and does not accept or process Protected Health Information (PHI) through its website. If you inadvertently submit PHI to us, it will be deleted promptly upon discovery.

By using our website, you agree to the terms of this Policy. If you do not agree, please refrain from using our site or services.

We collect two types of information:

1. Personal Information: Information you provide voluntarily, such as your name, email address, phone number, and any additional details submitted through contact forms or account registration.
2. Non-Personal Information: Automatically collected information, such as IP address, browser type, operating system, and usage patterns through cookies or other tracking technologies.

We also collect anonymized demographic data (e.g., age range, geographic location) for statistical purposes.

We use your information to:

• Provide and improve our consulting services.
• Respond to inquiries and fulfill service requests.
• Communicate updates, promotions, or surveys (with consent).
• Ensure website functionality and enhance user experience.

We do not sell, rent, or lease personal information to third parties.

For users in the European Union:

• Consent: When you voluntarily provide data for specific purposes.
• Contractual Necessity: To fulfill services you request.
• Legitimate Interest: To maintain website functionality and improve services.

GDPR (EU Users):

• The right to access, rectify, delete, and transfer your data.
• The right to withdraw consent at any time.
• The right to restrict or object to data processing.

CCPA (California Users):

• The right to know what personal information is collected and why.
• The right to request data deletion.
• The right to opt out of data sharing.

To exercise any rights, contact us at compliance@profectusps.com.

We use cookies and similar technologies to:

• Analyze website traffic and usage patterns.
• Store user preferences for a tailored experience.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

We share personal data only as necessary:

• With trusted service providers (e.g., website hosts, email platforms) under strict confidentiality agreements.
• To comply with legal obligations or enforce our Terms of Service.
• In aggregated, anonymized form for analytics.

We use encryption, access controls, and secure servers to protect your data. In the unlikely event of a data breach, affected users will be notified promptly.

Personal data is retained only as long as necessary for its intended purpose or to comply with legal requirements:

• Inquiry-related data: Retained for up to 12 months.
• Transactional data: Retained for seven years per tax regulations.
• We do not accept payment or financial information through our website.
• Marketing data: Retained until consent is withdrawn.

Profectus PS is not a HIPAA-covered entity and does not accept or process Protected Health Information (PHI) through its website. Our website is not a HIPAA Protected website. If you inadvertently submit PHI to us, it will be deleted promptly upon discovery. We do not audit for the presence of PHI. 

Our website is not directed to individuals under 18. Any information collected from minors will be deleted promptly upon discovery. We do not audit for age of users. 

Our website may include links to third-party sites or services (e.g., LinkedIn). We are not responsible for their privacy practices. Review their policies before sharing personal data.

Data from EU users is transferred to and processed in the United States under appropriate safeguards, such as Standard Contractual Clauses (SCCs).

We reserve the right to modify this Policy at any time. Significant changes will be announced via email or website notice.

If you have concerns about data handling, you can:

• Contact us at compliance@profectusps.com.
• File a complaint with your local data protection authority (EU users) or the Federal Trade Commission (FTC) for U.S. users.

This Policy is written in accessible language and complies with Web Content Accessibility Guidelines (WCAG). Contact us if you need assistance accessing this document.

For questions or concerns, reach us at:

• Email: compliance@profectusps.com
• Phone: 315-308-1466